Talk America

<body bgcolor="#FFFFFF" text="#000000" link="#062B6F" vlink="#062B6F" alink="#062B6F"><font face="Arial, Arial, Helvetica"> <p>Talk America brings you customized savings plans that include your complete local and long distance phone service for a low flat monthly rate.  Your savings plan will include:<br> </p> </font><table cellSpacing="0" cellPadding="5" border="0"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica">•</font></td> <td><font face="Arial, Arial, Helvetica">One low rate for complete phone service and dial-tone</font></td> </tr> <tr> <td><font face="Arial, Arial, Helvetica">•</font></td> <td><font face="Arial, Arial, Helvetica">Local and/or regional calling minutes</font></td> </tr> <tr> <td><font face="Arial, Arial, Helvetica">•</font></td> <td><font face="Arial, Arial, Helvetica">Selection of many features (call waiting, caller ID, etc)</font></td> </tr> <tr> <td><font face="Arial, Arial, Helvetica"><br> <tr> <td><font face="Arial, Arial, Helvetica">•</font></td> <td><font face="Arial, Arial, Helvetica">Unlimited FREE member-to-member calling - anywhere</font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <p>In addition, receive world-class customer service, enhanced billing features, low rates and more! Hundreds of thousands of customers are saving today - find out how you can too! <p><font style="FONT-SIZE: 15px">Try our simple online evaluation tool to find the</font><br> <font style="FONT-SIZE: medium" color="#02629f">Talk America plan tailored to your needs!</font></p> </font><table width="918"> <tr> <td vAlign="top" width="910" height="60%"><font face="Arial, Arial, Helvetica"> <div class="page1"> <br> <h3>LOCAL AND LONG DISTANCE BUNDLED FOR RESIDENTIAL USE</h3> <p>Enjoy free unlimited member-to-member long distance, plus one flat rate for basic local phone service, local and/or regional minutes, popular features, low long distance rates and more!</p> <p align="center"><a href="http://cognigen.net/talkamerica/local.cgi?4timefreedom"><b>More Information...</b></a></p> <br> <h3>LOCAL AND LONG DISTANCE BUNDLED FOR BUSINESS USE</h3> <p>Talk America brings you customized savings plans that include your complete local and long distance phone service for a low flat monthly rate.</p> <p align="center"><a href="http://cognigen.net/talkamerica/biz.cgi?4timefreedom"><b>More Information...</b></a></p> <h3>LONG DISTANCE ONLY</h3> <p>Make your long distance calls for only 3.9¢ per minute, all day every day! Use our secure online order form to signup and manage your bill and view your call records online!</p> <p align="center"><a href="http://cognigen.net/talkamerica/ld.cgi?4timefreedom"><b>More Information...</b></a></p> </div> <p class="small">Services provided by Talk America, Inc. Service in Alabama, Mississippi, Georgia, Tennessee and certain other jurisdictions is provided by Talk America, Inc. and Access One Communications, Corp.</p> <p class="small">The FCC Universal Service Fund (USF) fee is currently 9.04%.</p> <p class="small"><a onclick="window.open('about:blank','all','scrollbars=yes,status=yes,location=no,toolbar=no,directories=no,menubar=no,resizable=yes,width=700,height=550,top=0,left=0');" href="http://cognigen.net/talkamerica/privacy.htm" target="all">Privacy Policy</a></p> <br> <div class="ccimg"> <a href="https://ld.net/products/order.cgi?cogid=4timefreedom&refid=ld.net/&aname=ProvideTechnology, LLC&logo=http://ld.net/images/new_coglogo.gif&url=http://providetechnology.com&bizop=Y&product=talkbu"><img src="http://ld.net/products/images/visa.gif" border="0" width="36" height="20"></a> <a href="https://ld.net/products/order.cgi?cogid=4timefreedom&refid=ld.net/&aname=ProvideTechnology, LLC&logo=http://ld.net/images/new_coglogo.gif&url=http://providetechnology.com&bizop=Y&product=talkbu"><img src="http://ld.net/products/images/mastercard.gif" border="0" width="50" height="20"></a> <a href="https://ld.net/products/order.cgi?cogid=4timefreedom&refid=ld.net/&aname=ProvideTechnology, LLC&logo=http://ld.net/images/new_coglogo.gif&url=http://providetechnology.com&bizop=Y&product=talkbu"><img src="http://ld.net/products/images/amex.gif" border="0" width="47" height="20"></a> </div>   <br> <br> <div id="footnotes"> <p>Services provided by TalkAmerica</p> </div> </font></td>   </tr>  <tr> <td height="2" width="910"><font face="Arial, Arial, Helvetica"><img height="2" src="../images/spacer.gif" width="1"></font></td> </tr> <tr bgColor="#0a427a"> <td height="1" width="910"><font face="Arial, Arial, Helvetica"><img src="../images/spacer.gif" width="1" height="1"></font></td> </tr> <tr> <td height="1" width="910"><font face="Arial, Arial, Helvetica"><img src="../images/spacer.gif" width="1" height="1"></font></td> </tr> <tr> <td align="middle" bgColor="#0a427a" height="20" width="910"><font face="Arial, Arial, Helvetica"> <div id="menu"> <a href="http://ld.net/products/index.cgi?cogid=4timefreedom&refid=ld.net/&aname=ProvideTechnology, LLC&logo=http://ld.net/images/new_coglogo.gif&url=http://providetechnology.com&bizop=Y&page=home&product=talkbu">Talk America Bundled Service Home Page</a> | <a href="http://LD.net/?cogid=4timefreedom&refid=ld.net/&aname=ProvideTechnology, LLC&logo=http://ld.net/images/new_coglogo.gif&url=http://providetechnology.com&bizop=Y">ProvideTechnology, LLC Services</a> | <a href="http://ld.net/brcall.cgi?page=brcall&cogid=4timefreedom&refid=ld.net/&aname=ProvideTechnology, LLC&logo=http://ld.net/images/new_coglogo.gif&url=http://providetechnology.com&bizop=Y">Best Rate Calculator</a> |  <a href="http://LD.net/bizop.cgi?page=bizop_home&cogid=4timefreedom&refid=ld.net/&aname=ProvideTechnology, LLC&logo=http://ld.net/images/new_coglogo.gif&url=http://providetechnology.com&bizop=Y">Agents Wanted</a> </div> </font></td> </tr> </table><font face="Arial, Arial, Helvetica"></font><table cellSpacing="0" cellPadding="0" bgColor="#ffffff" border="0"> <tbody> <tr> <td width="90%" bgColor="#cddceb"><font face="Arial, Arial, Helvetica"> <p>Welcome to Talk America Bundled Service frequently asked questions page!</p> </font></td> </tr> <tr> <td width="90%"><font face="Arial, Arial, Helvetica"> <p>If you cannot find the answer to your questions here, please contact our <a href="http://ld.net/products/index.cgi?cogid=4timefreedom&refid=ld.net/&aname=ProvideTechnology," LLC&logo="http://ld.net/images/new_coglogo.gif&url=http://providetechnology.com&bizop=Y&page=cs&product=talkbu">Customer Service</a>.</p> </font></td> </tr> <tr> <td colSpan="3"><font face="Arial, Arial, Helvetica"><img height="2" src="http://ld.net/products/images/spacer.gif" width="1"></font></td> </tr> <tr> <td bgColor="#f0f3f4" colSpan="3"><font face="Arial, Arial, Helvetica"> <h3><font size="2">QUESTIONS</font></h3> <font size="2"><br> </font> </font><table width="90%" align="center"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica"> <div class="faq"> <p><a href="#1058"><font size="2">Can I receive the invoice by mail?</font></a></p> <p><a href="#1489"><font size="2">Does Talk America offer start up service?</font></a></p> <p><a href="#1059"><font size="2">How do I add or remove a feature?</font></a></p> <p><a href="#1060"><font size="2">How do I obtain my account number?</font></a></p> <p><a href="#1061"><font size="2">How do I pay my bill online?</font></a></p> <p><a href="#1062"><font size="2">How long does it take to remove the feature?</font></a></p> <p><a href="#1063"><font size="2">If I sign up for long distance only, am I eligible for free member-to-member long distance?</font></a></p> <p><a href="#1065"><font size="2">Is the bundle service available for businesses?</font></a></p> <p><a href="#1066"><font size="2">Is the Members' Area secure?</font></a></p> <p><a href="#1067"><font size="2">Is there an additional charge for voicemail?</font></a></p> <p><a href="#1068"><font size="2">Is toll free service available?</font></a></p> <p><a href="#1490"><font size="2">Number of lines for a business account</font></a></p> <p><a href="#1069"><font size="2">What are the billing increments, and is there a minimum usage required?</font></a></p> <p><a href="#1070"><font size="2">What are the PICC and USF fees?</font></a></p> <p><a href="#1071"><font size="2">What features are included with the service?</font></a></p> <p><a href="#1072"><font size="2">Why am I being billed by more than one carrier?</font></a></p> </div> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <font size="2"><br> <br> </font></font></td> </tr> <tr> <td colSpan="3"><font face="Arial, Arial, Helvetica"><font size="2"><img height="2" src="http://ld.net/products/images/spacer.gif" width="1"></font></font></td> </tr> <tr> <td colSpan="3"><font face="Arial, Arial, Helvetica"> <h6><font size="2">ANSWERS</font></h6> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <font size="2"><br> <br> </font> </font><table width="90%"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica"><a name="1072"> <h3><font size="2">Why am I being billed by more than one carrier?</font></h3> <p><font size="2">While it is possible to receive more than one invoice for long distance calls, you should never be billed for the same calls twice. You may, however, receive more than one bill for the following reasons:<br> You may not have switched all of your telephone numbers to Talk America. Add your additional lines now by simply contacting the customer service at http://cognigen.net/talkamerica/cs.cgi?4timefreedom.<br> The calls may have been made prior to your local telephone company changing your service to Talk America.<br> Another carrier may have switched your long distance carrier selection without your authorization.<br> Collect or third party calls will be billed from the carrier the caller used to reach you.</font></p> <p></a><a class="small" href="#top"><font size="2">Back to top</font></a></p> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <font size="2"><br> <br> <br> </font> </font><table width="90%"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica"><a name="1071"> <h3><font size="2">What features are included with the service?</font></h3> <p><font size="2">The United Regional Plus Plan may include your selection of 900 Call Blocking, Customized Call Restriction, Anonymous Call Reject, Auto Redial, Automatic Callback, Call Forwarding, Call Block, Call Block Denial, Call Hold, Call Return, Call Trace, Call Trace Denial, Call Waiting, Caller ID, Calling Name Display, Custom Toll Restriction, Distinctive Ring, Priority Call, Priority Ringing, Privacy Manager, Remote Call Forwarding, Repeat Dialing, Return Call Block, RingMaster, Speed Calling / Speed Dialing, and Three Way Calling.</font></p> <p></a><a class="small" href="#top"><font size="2">Back to top</font></a></p> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <font size="2"><br> <br> <br> </font> </font><table width="90%"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica"><a name="1070"> <h3><font size="2">What are the PICC and USF fees?</font></h3> <p><font size="2">PICC fees are applied to business accounts only. The first (main) line is exempt and each additional line is charged $4.31/line per month. The Universal Service Fund fee is 9.5% of interstate and international usage.</font></p> <p></a><a class="small" href="#top"><font size="2">Back to top</font></a></p> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <font size="2"><br> <br> <br> </font> </font><table width="90%"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica"><a name="1069"> <h3><font size="2">What are the billing increments, and is there a minimum usage required?</font></h3> <p><font size="2">The billing increments are 6 seconds with 60 seconds minimum. If you use long distance only, $5 minimum monthly usage is required.</font></p> <p></a><a class="small" href="#top"><font size="2">Back to top</font></a></p> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <font size="2"><br> <br> <br> </font> </font><table width="90%"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica"><a name="1068"> <h3><font size="2">Is toll free service available?</font></h3> <p><font size="2">Yes. After your account has been activated, you can obtain the toll free number by contacting customer service at http://cognigen.net/talkamerica/cs.cgi?4timefreedom.</font></p> <p></a><a class="small" href="#top"><font size="2">Back to top</font></a></p> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <font size="2"><br> <br> <br> </font> </font><table width="90%"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica"><a name="1066"> <h3><font size="2">Is the Members' Area secure?</font></h3> <p><font size="2">Yes, the Talk America Members' Area is secured using SSL technology. You will not see the little lock on the bottom of the browser because the Talk America website is run inside of frames. To validate that your connection is secure inside of frames, simply right click with your mouse inside of the frame and select 'Properties'.</font></p> <p></a><a class="small" href="#top"><font size="2">Back to top</font></a></p> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <font size="2"><br> <br> <br> </font> </font><table width="90%"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica"><a name="1067"> <h3><font size="2">Is there an additional charge for voicemail?</font></h3> <p><font size="2">Voicemail will be an additional $5.95 per month on residential accounts and $4.95 on business accounts.</font></p> <p></a><a class="small" href="#top"><font size="2">Back to top</font></a></p> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <font size="2"><br> <br> <br> </font> </font><table width="90%"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica"><a name="1065"> <h3><font size="2">Is the bundle service available for businesses?</font></h3> <p><font size="2">Yes.</font></p> <p></a><a class="small" href="#top"><font size="2">Back to top</font></a></p> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <font size="2"><br> <br> <br> </font> </font><table width="90%"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica"><a name="1062"> <h3><font size="2">How long does it take to remove the feature?</font></h3> <p><font size="2">Typically, most changes can be completed within 3-5 business days - but sometimes can take longer to complete.</font></p> <p></a><a class="small" href="#top"><font size="2">Back to top</font></a></p> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <font size="2"><br> <br> <br> </font> </font><table width="90%"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica"><a name="1063"> <h3><font size="2">If I sign up for long distance only, am I eligible for free member-to-member long distance?</font></h3> <p><font size="2">The free member-to-member calling service is only available between two customers who are both on the bundle plans. The bundle plans include: 1000 plan, united unlimited, united unlimited plus, and united nationwide plan.</font></p> <p></a><a class="small" href="#top"><font size="2">Back to top</font></a></p> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <font size="2"><br> <br> <br> </font> </font><table width="90%"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica"><a name="1060"> <h3><font size="2">How do I obtain my account number?</font></h3> <p><font size="2">You will automatically obtain your account number after you have successfully provisioned with Talk America. Your account number will be E-Mailed to the address you specified at enrollment.</font></p> <p></a><a class="small" href="#top"><font size="2">Back to top</font></a></p> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <font size="2"><br> <br> <br> </font> </font><table width="90%"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica"><a name="1061"> <h3><font size="2">How do I pay my bill online?</font></h3> <p><font size="2">To pay your bill online, simply login to the Talk America Members' Area and select the option to add your credit card for payment.</font></p> <p></a><a class="small" href="#top"><font size="2">Back to top</font></a></p> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <font size="2"><br> <br> <br> </font> </font><table width="90%"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica"><a name="1059"> <h3><font size="2">How do I add or remove a feature?</font></h3> <p><font size="2">To add or cancel a feature, simply contact customer service at http://cognigen.net/talkamerica/cs.cgi?4timefreedom.</font></p> <p></a><a class="small" href="#top"><font size="2">Back to top</font></a></p> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <font size="2"><br> <br> <br> </font> </font><table width="90%"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica"><a name="1058"> <h3><font size="2">Can I receive the invoice by mail?</font></h3> <p><font size="2">Yes, with the additional $1.95 fee for the paper invoice.</font></p> <p></a><a class="small" href="#top"><font size="2">Back to top</font></a></p> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <font size="2"><br> <br> <br> </font> </font><table width="90%"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica"><a name="1490"> <h3><font size="2">Number of lines for a business account</font></h3> <p><font size="2">The Talk America business plans can support up to 12 lines per account.</font></p> <p></a><a class="small" href="#top"><font size="2">Back to top</font></a></p> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <font size="2"><br> <br> </font> </font><table width="90%"> <tbody> <tr> <td><font face="Arial, Arial, Helvetica"><a name="1489"> <h3><font size="2">Does Talk America offer start up service?</font></h3> <p><font size="2">No. To be eligible for service you must first have an active telephone line through a Regional Bell Operating Company (RBOC).</font></p> <p></a><a class="small" href="#top"><font size="2">Back to top</font></a></p> </font></td> </tr> </tbody> </table><font face="Arial, Arial, Helvetica"> <br> <p>  <script type="text/javascript" language="JavaScript">var site="sm3infinite"</script> <script type="text/javascript" language="JavaScript1.2" src="http://sm3.sitemeter.com/js/counter.js?site=sm3infinite"> </script> <noscript> <a href="http://sm3.sitemeter.com/stats.asp?site=sm3infinite" target="_top"> <img src="http://sm3.sitemeter.com/meter.asp?site=sm3infinite" alt="Site Meter" border=0></a> </noscript>   </p> </font></body>