How to build an online community.  Practical inspirations and ideas for building your website community

Thursday 8th November 2001

Ever wonder why magazines and newspapers always feature letters to the editor? Have you noticed most radio stations air phone calls from listeners? And what about those person-on-the-street interviews that TV news programs like to feature?

These are the ways smart media organizations create the community their customers crave. Here’s how it works.  People

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Suffering Summer online slump?

As summer lingers on in the Northern Hemisphere, there's a definite impact on the ecommerce. Many merchants I communicate with are reporting the traditional summer slump, with sales down up to 60% in some industry sectors - then again, some sectors such as travel are peaking. I guess we just have